● Location: Karachi, Pakistan (Onsite)
● Shift: Night Shift (To align with International time zones)
● Department: Pre-Sales / Business Development
● Reports To: Head of Pre-Sales / Business Development Manager
● Employment Type: Full-Time
About the Role: We are looking for a detail-oriented, client-focused, and articulate Business Analyst to join our Pre-Sales team on-site for our night shift operations. The ideal candidate will act as a strategic bridge between international clients, our sales team, and technical delivery teams—translating complex business needs into clear requirements, compelling proposals, and winning solutions. This role is critical to our global sales cycle. You will work closely with prospective overseas clients to understand their pain points, run discovery workshops, and shape solutions that showcase our company’s technical and domain expertise.
Key Responsibilities
Requirement Gathering & Analysis
● Engage with prospective international clients to understand business objectives, pain points, and technical requirements through discovery calls, virtual workshops, and RFP/RFI documentation.
● Translate client requirements into clear, structured documents (BRDs, functional specs, user stories) for technical and delivery teams.
● Ask probing questions to uncover unstated needs and identify scope gaps early in the sales cycle. Proposal & Bid Management
● Draft high-quality, persuasive proposals, RFP/RFI responses, Statements of Work (SOWs), and technical documentation.
● Collaborate with technical architects, delivery leads, and subject matter experts to build accurate solution approaches and timelines.
● Manage proposal timelines, coordinate inputs from multiple stakeholders, and ensure on-time, compliant submissions.
Pre-Sales Support & Client Pitching
● Support the sales team in live client meetings, confidently leading solution presentations and discovery sessions over video calls.
● Prepare case studies, capability decks, solution demos, and other collateral to strengthen the sales pitch.
● Conduct competitor and market research to enhance company positioning.
● Collaborate with delivery leads to calculate effort estimations and support sales leadership in commercial structuring.
Coordination & Documentation
● Maintain a repository of reusable proposal content, templates, and past project references.
● Track the pipeline of active opportunities and proposal statuses.
● Handoff clear documentation to delivery teams post-contract signing to ensure a smooth project kickoff.
Required Skills & Qualifications
● Shift Flexibility: Absolute willingness and ability to work a permanent night shift on-site at our Karachi office.
● Education: Bachelor’s degree in Computer Science, Software Engineering, Business Administration, or a related field (MBA or a tech/business hybrid degree is a plus).
● Experience: 6-12 months of experience as a Business Analyst or Pre-Sales Consultant, specifically within an IT services, software house, or IT export environment.
● Documentation: Strong experience in requirement gathering, business process analysis, and documentation (BRDs, SRS, user stories).
● Proposal Writing: A proven track record of writing and managing technical proposals, RFP/RFI responses, and SOWs.
● Communication: Flawless written and verbal English communication skills, with the ability to confidently present to and negotiate with international business audiences.
● Tools: Proficiency in tools such as MS Office/Google Workspace, Visio/Lucidchart, JIRA/Confluence, and CRM tools (e.g., Salesforce, HubSpot).
● Adaptability: Ability to manage multiple opportunities simultaneously under tight deadlines.
Preferred Qualifications
● Prior experience directly interfacing with international clients (specifically US, UK, or Canadian markets).
● Exposure to specific domains such as Fintech, Healthcare, Retail/E-commerce, or Logistics.
● Familiarity with modern agile estimation techniques (e.g., story points, sprint planning, and effort-based costing).
● Professional certifications such as CBAP, PMI-PBA, or Agile/Scrum certifications.
